Privacy Policy for Arrow Office Suite
Last Updated: July 6, 2023
This Privacy Policy describes how Arrow Office Suite (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of individuals (“you” or “users”) who access or use our website and CRM services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using Arrow Office Suite, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Policy, please do not use our services.
Information We Collect:
a. Personal Information: We may collect personal information such as your name, email address, contact number, and billing information when you register for an account, subscribe to our services, or upgrade your account.
b. Usage Information: We collect information about how you interact with our website and CRM, including your IP address, browser type, operating system, pages visited, and actions taken.
c. Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience and collect information about your browsing activities.
Use of Information:
a. Provide and Improve Services: We use the information we collect to provide and improve our CRM services, personalize your experience, and respond to your inquiries and requests.
b. Communication: We may use your contact information to send you important updates, service announcements, and promotional materials. You can opt-out of marketing communications at any time.
c. Security and Fraud Prevention: We may use your information to detect and prevent fraud, unauthorized access, and other illegal activities.
d. Aggregated Data: We may aggregate and anonymize user data for statistical analysis, research, and other purposes.
Sharing of Information:
a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering and improving our services. These providers are obligated to protect your information and only use it for the specified purposes.
b. Legal Requirements: We may disclose your information if required by law, legal process, or governmental request, or to protect our rights, privacy, safety, or property.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites:
Our website and CRM services may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites.
Children’s Privacy:
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete it.
International Data Transfers:
If you access or use our website and services from outside Nepal and the United States, your information may be transferred to and processed in those countries. By using our services, you consent to the transfer of your information to these countries.
Updates to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised Policy on our website or through other means. Your continued use of our services after such updates constitutes your acceptance of the revised Privacy Policy.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected]